Wednesday, January 1, 2014

Haiti Aviation bouncing back after hard hit

MIAMI – Following the events that led to Haiti Aviation’s abrupt suspension of flights, it appears that they are still in the battle and have even shown signs of a possible comeback. A recent letter sent by the company’s CEO, Charles Voigt, states that customers are advised to call their credit card companies for a refund.

Surprisingly to thousands of passengers, the cost of their ticket has been refunded. Additionally, Haiti Aviation reported that they are working tirelessly to resume flights, but reimbursements of customers take precedence for the moment.

“We have been up to date on our contract with Falcon Air Express (FAE), and we don’t owe them any money. I couldn’t understand why out of the blue, they stopped leasing us the aircraft and left thousands of our customers stranded,” said Voigt during a meeting last weekend. “Nelson Ramiz said we owe him money which I know is not true. Since he sent us the cancellation notice, we’ve focused on reimbursing our customers because we know we will find a solution to this and resume flights soon,” said Voigt.

No comments:

Post a Comment